Privacy Policy

Effective Date: March 1, 2025

Your privacy matters to us. This Privacy Policy explains how MathTutor collects, uses, and protects your personal information and your children's information. We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

1.1 Personal Information

When you create an account or use our Service, we may collect the following types of personal information:

  • Account Information: Name, email address, profile picture, and other information provided by your social login provider
  • Contact Information: Email address, phone number (optional), and mailing address (optional)
  • Child Information: Name, age, grade level, and learning preferences of children registered by parents/guardians

1.2 Usage Data

We also collect information about how the Service is accessed and used, including:

  • Worksheet generation history and preferences
  • Performance metrics and completion rates on worksheets
  • Time spent on various features of the Service
  • Feature usage patterns and preferences

1.3 Technical Information

Our servers automatically collect certain information when you use the Service:

  • IP address and geographic location
  • Browser type and version
  • Device type and operating system
  • Time zone setting and language preference
  • Pages visited and features used
  • Referral source and exit pages

2. How We Use Your Information

We use the collected information for various purposes, including:

Purpose Types of Data Used
Providing and personalizing our educational services Account information, Child information, Usage data
Generating age-appropriate math worksheets Child information, Usage data
Tracking progress and adjusting difficulty levels Usage data, Performance metrics
Communicating with you about your account Account information, Contact information
Improving our services and user experience Usage data, Technical information
Ensuring the security of our Service Technical information, IP address
Complying with legal obligations As required by applicable laws

We process your personal information based on one or more of the following legal grounds:

  • Performance of a contract when we provide you with our Service
  • Your consent, which you can withdraw at any time
  • Legitimate interests in operating and improving our business
  • Compliance with legal obligations

3. Children's Privacy

We take children's privacy very seriously and comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding the collection and use of children's personal information.

Important: Our Service is designed for use by parents, guardians, and educators. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent.

Here's how we protect children's privacy:

  • We only collect children's personal information (name, age, grade level) with parental consent
  • We use this information solely for educational purposes to provide age-appropriate math worksheets
  • We do not require children to disclose more information than is reasonably necessary to use our Service
  • Parents can review, update, or delete their children's information at any time through their account settings
  • We do not use children's personal information for marketing purposes
  • We implement additional security measures to protect children's data

If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately at privacy@mathtutor.com, and we will promptly remove such information.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We may share your information with third-party service providers who help us operate our Service, such as:

  • Cloud hosting and storage providers
  • Analytics services
  • Customer support tools
  • Email service providers

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If MathTutor is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

5. Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information:

  • All information is stored in secure databases with encryption at rest
  • All data transmission between your device and our servers is encrypted using SSL/TLS protocols
  • Access to personal information is restricted to authorized personnel only
  • Regular security assessments and penetration testing
  • Continuous monitoring for suspicious activities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Third-Party Services

Our Service integrates with various third-party services:

6.1 Authentication Providers

We use Google for authentication:

  • Google

When you use these services to log in, they may collect information about you according to their own privacy policies.

6.2 Cloud Services

Your data is stored in a hosted Postgres database operated by our infrastructure provider, using industry-standard security measures.

We encourage you to review the privacy policies of these third-party services:

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Service, such as session management and security
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how users interact with our Service

7.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can:

  • Delete existing cookies
  • Block cookies from being set
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, some features of our Service may not function properly.

7.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to the lack of a common understanding of how to interpret the DNT signal, our Service does not currently respond to browser DNT signals.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information within 30 days, except for:

  • Information that we are legally required to retain
  • Aggregated, anonymized data that does not identify you
  • Information necessary for legitimate business purposes, such as fraud prevention

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Control

You can access, update, or delete your personal information through your account settings. You also have the right to:

  • Access the personal information we have about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your data
  • Request a copy of your personal information in a structured, machine-readable format
  • Withdraw consent where processing is based on consent

9.2 How to Exercise Your Rights

To exercise these rights, please:

We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

10. International Data Transfers

MathTutor is based in the United States, and your information may be processed and stored in the United States or other countries where our service providers maintain facilities. These countries may have data protection laws that differ from those in your country.

When we transfer personal information outside of the European Economic Area (EEA), United Kingdom, or Switzerland, we implement appropriate safeguards, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules for transfers to data controllers
  • Other legally approved mechanisms

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any significant changes by:

  • Sending an email to the address associated with your account
  • Posting a notice on our website
  • Displaying a notification when you log in to the Service

The "Effective Date" at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

MathTutor, Inc.
Attn: Privacy Officer
123 Education Lane
San Francisco, CA 94105
Email: privacy@mathtutor.com
Phone: (555) 123-4567

For urgent privacy matters, please include "Privacy Concern" in the subject line of your email.